![]() ![]() One year and I need Two out of Three replacements. I must say they had great prices but NEVER AGAIN. The second computer took nearly 4 hours to get thru to the proper support after threating consumer affairs and the news. Having spending HOURS on the phone with gateway Support the warranty expired. ![]() Now lets talk GATEWAY SUPPORT, or should we say lack of The first computer I took to have repaired a Geek Squad after having it for one month they said it was manufacturer problem and that they can not fix it. I grabbed a towel and carried the smoking computer out of the house. ![]() I tried to pick it up but it was to hot to touch. The worst is my daughters computer two nights ago she was working on a paper, He beagn screaming when I went to see what was going on I found black smoke rolling from the computer. Immediately unplugged it from the wall and after picking it up found it had melted the stand. Then one day while my son was using the computer I could smell an electrical burning I found it to be coming from his computer. It began by turning off within ten mintues of starting it up. Symptoms On a computer that has Malware bytes Anti-Malware client software installed, Microsoft Skype for Business 2016 freezes when you try to start an A/V scenario, such as making an audio or video call or joining the Audio or Video portion of a meeting, file transfer, or Application or Desktop Sharing. First one became so hot that it melted the stand it was on. I bought three of the same systems Gateway MD7820u Two of the three have had problems. ![]()
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